Returns & Exchanges

At GravaStar, we want you to be completely satisfied with your futuristic audio gear. If you are not happy with your purchase, we offer a 30-day return policy for items in their original condition and packaging.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

• 2.
  Pack Your Device

  Securely place the item in its original GravaStar packaging, ensuring all cables, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at the nearest authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition, we will process your refund to the original payment method within 7-10 business days.