Frequently Asked Questions

Everything you need to know about your GravaStar gear.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-20 business days depending on the destination and customs processing.

What is your return policy for electronics?

We offer a 30-day return policy for all products in their original packaging. If you are not satisfied with your purchase, contact our support team to initiate a return or exchange.

Do GravaStar products come with a warranty?

Yes, all GravaStar speakers and earbuds are covered by a 12-month limited warranty that protects against manufacturing defects and hardware failures under normal use.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer installment plans via Klarna in select regions.

Are your Bluetooth speakers compatible with all devices?

Our speakers use advanced Bluetooth 5.0 technology and are compatible with all Bluetooth-enabled devices, including smartphones, tablets, laptops, and gaming consoles.

How do I track my delivery?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website where you can monitor your package's progress in real-time.